Support

Need help with Powell Prowl: Rate Chase? You're in the right place. We read every message.

Frequently asked

The game is stuck on a level / something broke.

Tap the gear icon in the top-right of the home screen → Settings → Reset all progress. That clears your saved state, unlock progress, and tutorial flags. Force-quit the app and reopen.

How do I unlock Le Chair's later levels?

Beat each level to unlock the next. Level 31 (Beltway Final Race) unlocks after Level 30 (Showdown). The game gets harder; we tuned it to be fair but tight on Hard mode. Drop to Easy in Settings if you want a more forgiving curve.

My Game Center leaderboard score isn't showing.

Make sure you're signed into Game Center: iOS Settings → Game Center → sign in with your Apple ID. Then open Powell Prowl → Settings → Leaderboards. If you're not signed in, your scores still save locally but won't post publicly.

Can I turn off the sound effects or music?

Yes. Gear icon → Settings → Audio & Feel. Sound effects, music, and haptics each toggle independently.

Is this game endorsing or attacking any real political figure?

No. It's a parody. All characters are fictional caricatures ("El Pres", "Le Chair") in the tradition of satirical comedy. The app makes no political statement or endorsement.

Reporting a bug

Include the following in your email so we can chase it down:

What device + iOS version you're on (Settings → General → About)
Which level / game type
What you did, what you expected, what happened instead
Screenshot or screen recording if you've got one